Refund policy

Refund policy

If you have a problem that has not been solved by our technical support, you can return the product to us. The first step is to send an email to: customerservice@marialarosa.it Products must be returned in their original packaging. We do not refund products damaged due to insufficient packaging. Please use a protective box to prevent damage in transit. Returns must first be approved. Shipping and customs duties are always charged to the customer.